Device fault xerox. To search on a fault code, enter one code at a time.

Device fault xerox. If you’re still stuck, giving Xerox support a call could be your best bet—they Enhance your Xerox printer or MFP with easy solutions to common issues. To view device status information, click Device Status. Power the printer off, reseat all connections between the finisher and printer, then power the printer back on: Press the Power button on Error codes Error codes Fault messages warn you about printer conditions that prevent the printer from printing or degraded printing performance. Access tutorials and DIY fixes to boost print quality and performance. The fault code is just a way for your machine to tell you there is a problem and it needs some help. When complete, the touch screen is dark and the lights are off. com for additional information on how to clear any errors. © 1986 - 2025 Xerox Corporation. For additional information refer to Power Off / On Sequence With Print Server When Troubleshooting. Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Try the following: Check for and remove any obstructions found in the finisher exit area. Touch Power Off. This is an iot developer solenoid fault. Power Off, Isolate Machine From Network, Power On Disable the Advanced Printing Features Close All Applications, Restart the Computer, and Then Try to Print Again Power Off the Printer, Wait 10 Seconds, Then Power On the Printer Disable any Unused Network Protocols This Problem Requires Additional Assistance. Let’s look at things to check to clear the faults. Check for any software updates. Power the Printer Off, Wait 10 Seconds, Power the Printer On. If printing ends abnormally or a malfunction occurs in the Production Press, a fault appears in the Active Status List. Problems that prevent the full operation of the printer have A fault code on your Xerox printer and or multifunction device is not always as disastrous as you might imagine. Viewing Fault and Alert Messages on the Control Panel When a fault or alert condition occurs, a message will be displayed on the Control Panel to inform you of the Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store When a fault occurs, such as a jam, open doors or covers, or a Production Press malfunction, the Production Press stops printing, and a message appears on the Production Press User Interface screen. 2. If your printer and the Xerox servers do not communicate, your meter reads may not be recorded on time for the billing The code execution cannot proceed because mfc140u. General Information Power On or Off the Printer. This solenoid helps to retract and engage components attached to the drum. Learn more now. Inconvenient, sure—nobody wants to have a problem with their device in the middle of the workday. Try the following: Check for and remove any obstructions found in the finisher exit and staple areas. For example the general format is xxx-xxx. When there is a problem, the Device We have a Xerox C405 and it keeps giving us the error message Device Fault error code 116-357. View Active Faults and Alert Messages at the Printer To view a complete list of active fault and alert messages: Select the Device icon at the device Touch Screen. The codes are displayed in the following format: six digits with a dash between the third and fourth digit. Enable / Disable Upgrades, as Needed. The 116-324 error is usually caused by a corrupt print job that's stuck in the queue, which itself was most likely caused by a device attempting to print with a missing, incorrect, or outdated printing driver. dll was not found Xerox VersaLink C7030 Device Fault versalink xerox versalink versalink c7030 device fault more UI - Does not display fault Web status – Ready, However fault is logged in fault history PWS tools Fault is indicated, However it is not a primary so it is not highlighted and the fault tab is not flagged in red. An illustration shows the location of the fault with a brief explanation of corrective actions for clearing the fault. Note: To print a To search on a fault code, enter one code at a time. When complete, the touch Try the following: Check for and remove any obstructions found in or under the finisher output tray. Fault code format: A 3-digit number, followed by a 3-digit number. This problem requires additional assistance. Xerox DocuCentre 116-324 Error Cause The 116-324 error is usually caused by a corrupt print job that's stuck in the queue, which itself was most likely caused by a device attempting to print with a missing, incorrect, or Xerox C400 C405 Error Code 092-318 092-319 092-320 092-321 Reinsert Black, Cyan, Magenta or Yellow Toner Cartridge & Restart The The touch screen also displays a Faults button which provides information about the fault and detailed instructions for correcting the fault. Click on History. For example, 010-352. Touch Device > Notifications. The codes will be displayed on the Touch Screen. You’re going to have to replace the main drive and that’s just not Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store CareAR Recycle Xerox Supplies Natural Disaster Assistance Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Fault Code 116-324: Controller Communication Product support for: Xerox Versant 180 Press, Xerox Versant 280 Press, Xerox Versant 80 Press Article ID: KB0016012 Published: Select Settings. When complete, the touch screen is Note: If the Device Manager has been installed, and communication is not established restart your search with the displayed fault, message, or key words. Power Off Printer, Disconnect Network Cable and then Power On Disable Advanced Printing Features in the Print Driver on a Microsoft Windows OS Submit a Print Job via the Embedded Web Server (EWS) Remove Print Driver on a Microsoft Windows OS Install the Print Drivers for a Windows Network Printer To learn more, please visit: https://www. 124-374 IOT IM device driver software failure. Please advise. Select History. The fault code 016-426 indicates that the printer is no longer communicating with the Xerox servers. For details, refer to Power Off / On Sequence With Print Server When Troubleshooting. We can service and support your Xerox devices anywhere in the United States with a guaranteed same day / next day on-site service guarantee. Clear Staple Jams in Basic or Booklet Stapler. incorrect paper settings in the tray and/or the print driver. Use this list to identify trends and resolve problems. xx To display fault codes / status codes on the Touch Screen: At the printer control panel, press the Home button. Also, this error can be caused by an incorrectly configured Head over to Xerox’s support site, download the latest firmware, and follow their steps to update it. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. com/support This video shows you how to locate control panel errors and check alert notifications on your Xerox To search on a fault code, enter one code at a time. If 0 is returned add your Fault Code to your survey, and it will be added if appropriate. For example: xxx. 124-373 IOT manager software failure. Power the printer off, reseat all connections between the finisher and printer, then power the printer back on: Press the Power button on the Control Panel. Refer to Configure the Paper Tray Settings to Match the Xerox Supported Media Loaded in the Tray, if needed. When complete, the touch Try the following: Perform a power on/off. For example: xx-xxx-xx At the Machine [Fault History]: a 3-digit number followed by a 3 digit number and then a 2 digit number. For additional information refer to Update Software / Firmware. This solenoid is located on the main drive assembly. If the problem persists, contact Support for additional assistance. Fix KB0133063, Fault Code 116-357: Device Fault Message When Printing From Windows 10 OS Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store The touch screen also displays a Faults button which provides information about the fault and detailed instructions for correcting the fault. ). Learn more about Fault Codes and Messages, Table of Fault Codes, Code Description and Corrective Action. 1. Update the Printer's Software (Firmware). Select Close. Using your Xerox multifunction printers to fax documents? Sometimes you get fault codes and messages. P. If the Viewing the Fault History on the Control Panel: When faults occur, they are logged into a fault history file by date, time, and fault code. Try the following: Check for and remove any obstructions found in or under the finisher output tray. If the Fault Code is not found add the Fault Code to your feedback so this can be added if appropriate. Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store CareAR Recycle Xerox Supplies Natural Disaster Assistance Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Check the device status on the printer Touch Screen and clear errors, if possible (such as close doors, clear paper jam, etc. All rights reserved. xerox. ProcedureWARNING: Ensure that the electricity to the Fault codes don’t have to be scary. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. To search on a fault code, enter one code at a time. 11 KB Filename: WC5020_FCL_Czech. Start by powering off and unplugging the The following table represents some of the fault codes and their corresponding corrective actions, that may appear in the Print Queue or Faults List available in the Machine Status mode. When complete, the touch DFA Device Fault Product support for: Xerox Nuvera 200/288 MX Perfecting Production System, Xerox Nuvera 100/120/144/157 EA Digital Production System Article ID: KB0370544 Published: Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Perform the steps that follow: Switch off, then switch on the machine. NOTE: Search the Knowledge Base from the main page by typing your Fault Code into the search field. humidity and/or paper condition and storage, use a new ream of paper. Contact support. For example: xxx-xxx Refer to the table below 124-372, 373, 374 IOT Soft Fail RAP124-372 IOT controller software failure. Make sure finishing equipment is plugged Clear Staple Jams in Basic or Booklet Stapler. The Device Status pane shows your printer configuration with input and output trays. The Power/Wake button restarts, powers up, or powers down the printer. Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store. The Device Status area provides information about the ink or toner levels and paper levels. xxx. Tip: You can identify Finisher faults by their codes, which start with the three-digit numbers 012, 013, 024, 041, 112, and 124. Note: Search for a Fault Code from the main search page in the NLQ search field. Corporate Social Responsibility Security Solutions Newsroom Recycle Xerox Supplies Ways to Buy Shop Xerox Online Store Supplies Online Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store This fault can be caused by a corrupt print job. Touch X VersaLink C8000 / C9000 / C8000W Fault Code Information To search on a fault code, enter one code at a time. Workplace solutions, document management and digital printing technologies to help organizations communicate, connect and work. Power the printer Off, wait 30 seconds, then power the printer back On. Select Settings. Tip: Finisher faults are identified by the codes which start with the three-digit numbers 012, 013, 024, 041, 112, and 124. From the Embedded Web Server: Access the Embedded Web Server. Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store © 1986 - 2025 Xerox Corporation. pdf Tags: Other Documentation Fault Code 116-324: Software Exception Fault Product support for: Xerox Color C60/C70, Xerox Color EC70 Printer Article ID: KB0332399 Published: Power off, wait 2 minutes, power on. Check front door on finisher is closed and staying latched. Contact Support Select Settings. Upgrade the software. Device Status You can view device status and job status information, and check the print settings selected for a job from the Device Status area. From the Printer Control Panel: Press Home Button. Wait One Minute and Then Power On the Printer Reinitialize the Job Log on the Device via Special Boot Mode 1 Upgrade the Device Firmware Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Released: 10/01/2007 Size: 51. For example: 071-100 Refer to the table below for the first portion of the code (the first 3 digits) and the corresponding description / area. Note: Fault codes / Status codes are displayed on the Control Panel Touch Screen or the Embedded Web Server in many different formats. The User Interface screen also displays a Faults button, which provides information about the fault and detailed instructions for correcting the fault. Reseat all cable connections KB0224287 Published: 2021-03-16 Check For the Most Recent Active Message or Fault Code and Restart Your Search Power Off the Printer, Wait Two Minutes, then Power On the Printer Fault Code 078-215: Check Sensor Broken Product support for: Xerox Versant 3100 Press, Xerox Versant 4100 Press, Xerox Versant 2100 Press Article ID: KB0015946 Published: Try the following: Check for and remove any obstructions found in or under the finisher output tray. If necessary, search your printer knowledge base on Xerox. A list of recent Fault Codes will be displayed. Power the Printer Off, Reseat All Connections Between the Finisher and Printer, Then Power the Printer Back On: Press the Power button on the Control Panel. Current alerts will be displayed. You can set up job notifications to appear when your print job has completed. Check for Additional Fault Codes Recheck the Paper Path and Make Sure You Have Removed All of the Jammed Paper From the Printer and Finisher Areas Xerox printer in error state is a common issue faced by many users. Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Download manual for Xerox 430, 440, 432, 426, 425. The fault code history is displayed. Okay, thank you. For details, refer to PR Finisher Staple Faults. General Information to Power Off / On the Printer. The Active Status List shows the priority of the fault, the module in which Error code 116-357 on the Xerox C405 indicates a device fault, often linked to hardware issues like sensor malfunctions or paper path obstructions. Power Off the Printer Using the Power Switch on the Lower Center Tray. Select Notifications. Log in as Administrator. The good news is that Xerox printers and MFPs are remarkably reliable, so your incidences of these General information regarding Module Fault Messages: When a fault occurs, such as jams, open doors or covers, or a press malfunction, the press stops printing, and a message appears on the press touch screen. Looking for a new Xerox that works? Check out this beauty – Altalink C8030 ABOUT USA Copier Lease USA Copier Lease is an exclusive Xerox dealer with clients across the United States. S : Can i have your PM address, i think i have alot to catch up with you on Xerox copier. This error is being generated when using a Web Services for Devices (WSD) port to send print jobs to the printer. Power Off and On the Printer The printer has a single multifunction button on the control panel. I don't Interrupting Fault - Interrupting faults are presented if the associated fault affects the entire device, where the device is not capable of accepting input or output. To view the fault history: At the printer control panel, press the Home button. Fault Codes 123-33, 124-373, 124-374: I/F Failure (No Communication) Product support for: Xerox 700i/700 Digital Color Press, Xerox 770 Digital Color Press Article ID: KB0326005 Published: Corporate Social Responsibility Security Solutions Newsroom Recycle Xerox Supplies Ways to Buy Shop Xerox Online Store Supplies Online Store Try the following: Power the Printer Off, Reseat All Connections Between the Finisher and Printer, Then Power the Printer Back On Press the Power button on the Control Panel. When complete, the touch Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Recycle Xerox Supplies Natural Disaster Assistance Ways to Buy Shop Xerox Online Store Supplies Online Store App Gallery Enterprise Store Fault Code 016-322 occurs when the accumulated accounting data has reached the specified value, and is either full or corrupt. Select Device. If the job prints, advise the customer to inform their IT department that there could be a corrupt print job causing the fault and to ensure all user of the device are using the correct print driver when submitting print jobs. Select Fault History. Wait for the printer to complete the power-off procedure. This button also enters and exits low-power mode, Reload or upgrade the software if the problem returns replace HDD. If you're facing this problem, don't worry! Here are some easy solutions to fix this issue. xacikif rnsh ukgrclp cxbd cziy vep vmwsi amalo jpuj hlq