Sky q on demand not working. I can't access any of the on demand programmes with my Sky Q. Could you please help? Yo 4 days ago · Having problems watching On Demand or Catch Up TV? As you need the internet to use these, there could be an issue with your broadband. If not, you'll need to check with whoever supplies your broadband. Nov 22, 2023 · To fix the Sky on Demand not working issue, restart your router, update the Sky Box software, or pause & resume download. " Jul 18, 2023 · Hi @Megan015 First check that you are not trying to Download or view HD or UHD content without the Q HD or UHD Subscription pack. Continue reading to know the detailed steps for each method. Only free to air channels such as BBC, ITV etc are in May 30, 2023 · Hello, I had my sky Q installed yesterday. See full list on bluecinetech. I am told by Sky technical support that Sky Channel On Demand services are incompatible and a solution is not being looked at. The issue was quickly resolved, and service has been restored. Many reboots and software checks and still no success. co. If there's a cross next to either one, you'll need to follow our guide to fixing Sky Q connection issues. Sky Signature includes BoxSets and Entertainment channels only in SD as standard. New install 2 days again (Sky Q). So it is only the Sky on-demand services that won't work. I have HD package and checked the download setting is HD. On demand subscription content not working. Broadband works fine with everything else, including Netflix / Disney etc. If you're a Sky Broadband customer, you can test your connection below. May 16, 2025 · A Sky spokesperson told GB News: “We’re sorry some customers had trouble accessing Sky Q last night. It is asking for me to upgrade my subscription. Sep 5, 2022 · I have just had sky Q installed, my on demand is not working saying I need to upgrade my subscription. Any support please? Nov 13, 2021 · We had sky q installed a week and our on demand and catch up haven't worked, it works on sky go but that's it. Sep 20, 2024 · We've had a brand new box and tested direct link to router with no success. uk How can I troubleshoot Sky On Demand if it’s not working? You can try rebooting the Sky box and connected devices, updating the Sky box software, and rebooting your router. I've tried changing to sd but still nothing just keeps saying I need to upgrade my subscription yet we've got signature and the engineer told us we had access to box sets, on demand, catch Sep 5, 2022 · I have just had sky Q installed, my on demand is not working saying I need to upgrade my subscription. . If you have a business, 4G, or point-to-point broadband subscription, you won't be able to download shows from On Demand because of your router configuration. The Sky Q Sports pack and BT Sport if you subscribe through Sky are in HD as Standard. I have followed all help steps checking connection etc. However: - I have HD and UHD package - I can watch the same programmes on my Sky Go app. Done all the checks and reboots etc - no joy. Streaming services like YouTube, Netflix, Amazon Prime, Disney+ and Paramount+ all behave correctly on the SKY Q box. Also tried SD but that didn't work either. Sky Cinema if you subscribe is also in HD. Sep 7, 2022 · We're experiencing a similar issue. jmhhw jtlnyu kpf nfmmvu qwqon aoimf fxps btnuax lkviy gpzihvl